Cookie management policy

COOKIE MANAGEMENT POLICY

 

 

This Cookies Policy is applicable when consulting all Apizee sites, namely sites dedicated to online customers accessible to the addresses apizee.com, apirtc.com, doc.apizee.com.

 

(Hereinafter together “the sites”).

 

The purpose of this policy is to help you better understand:

 

  • How do the cookies that may be placed on your computer, tablet and smartphone work when you visit the sites,subject to the choices you have expressed regarding Cookies,
  • And how to use the current tools to set your choices.

 

 

1. WHAT IS A COOKIE?

 

A cookie is a text file placed when visiting a website, mobile application or online advertisement and stored in a specific space on the hard drive of your computer or mobile device. Cookies are managed by your Internet browser or the mobile application you use, and only the issuer of a cookie can decide whether to read or modify the information contained therein.

 

A cookie has a limited period of validity. Its deposit and storage on your terminal are done in compliance with the applicable legislation and subject to the choices you have expressed and that you can modify at any time, under the conditions specified in Article 9 below.
A cookie does not identify you personally. It allows its issuer to recognize your terminal and collect a certain amount of information relating to the navigation made from this terminal.

 

Cookies have several functions, such as allowing you to navigate efficiently on a site or mobile application, remembering your choices, the goods and services you want to buy, offering you relevant advertising content based on your interests expressed during your navigation. You can find more information about cookies on the following websites:

 

  • www.cnil.fr
  • www.allaboutcookies.org
  • www.aboutcookies.org
  • www.youronlinechoices.eu

 

 

2. BY WHOM ARE THE COOKIES DEPOSITED?

 

Cookies placed on your terminal from our site can be deposited by APIZEE or by third parties. The cookies deposited by APIZEE are mainly related to the operation of the sites.

 

The others are “third-party” cookies deposited by our partners or by advertising agencies via the connectors operated on our site. APIZEE ensures that the issue and use of cookies on their part are carried out in compliance with the regulations in force.

 

Only the issuer of a cookie has the possibility to read the information contained therein.

 

 

3. WHY DO WE USE COOKIES?

 

When you connect to one of the pages of our Sites, as well as as part of the use of the services we make available to our customers, we may, subject to your choices, be required to install different cookies in your terminal allowing us to recognize the browser of your terminal during the period of validity of the cookie concerned.

 

The cookies we issue are used for the purposes described below which result from the parameters that you have entered during your visit and that you can express and modify at any time under the conditions recalled in this policy.

 

Five categories of cookies are implemented for the purposes described below. Exhaustively, we inform you, as far as possible, of the purpose of the third-party cookies of which we are aware and the means at your disposal to make choices with regard to these cookies.

 

 

4. WHAT INFORMATION IS COLLECTED BY COOKIES

 

The cookies deposited by APIZEE subject to your choices give us access to the following information when consulting the websites:

 

  • Identifiers of the equipment you are using (IP address of your computer, Android ID, Apple ID, etc.),
  • Type of operating system used by your terminal (Microsoft Windows, Apple Os, Linux, Unix, BeOS, Android, iOS, etc.),
  • Type and version of the browser software used by your terminal (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
  • Dates and times of connection to our services,
  • Address of the referrer,
  • Browsing data on our services, content viewed.

 

 

Data collected by standard Internet technologies

We may also use standard Internet technologies, such as scripts, pixels and redirects. Scripts (sometimes called tags), written in JavaScript language, are programs that run in your browser or mobile application and perform different actions, such as sending information to our servers. Scripts are also capable of creating pixels. Pixels (sometimes called transparent GIFs, clear GIFs, or web bugs) are lines of code that are used to display a graphic image (usually invisible) on a web page or in an email. Redirects make a web page available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.

 

The purpose of these technologies is to improve your experience on our sites and applications, including to provide you with content tailored to your interests.

 

These technologies give us access to the following information:

  • Information about your use of our sites.
  • Information relating to the presence of cookies on your terminal, the time and date of consultation of a page, and a description of the page where the web beacon is put.
  • Information about whether or not to read the emails we send you, about the clicks you make on the links contained in these emails.

 

Our sites may also include third-party scripts, pixels, and redirects. These technologies allow third-party service providers to collect certain information such as your browser type and the web page that redirected you to our websites or mobile applications. These third-party service providers process the information they collect for auditing, research, and reporting information about our sites and apps and the advertisements viewed on them. We do not share your identification data with these third parties in connection with their use of these technologies.

 

 

Data provided by mobile devices

Some mobile devices, depending on the permissions you have granted to the mobile application and which you can change at any time (for example: “Notification” or “Geolocation”), send information, including model of your phone, version of its operating system, type of connectivity, name and version of the application used.

 

This data, necessary for the proper functioning of the mobile applications we publish, is automatically processed by our servers and those of some of our partners (including Google Analytics) in order to be able to provide you with a service and advertisements adapted to the technical characteristics of your device and to measure the audience of our mobile applications.

 

In addition, if you have accepted this feature, we are able to identify the physical location of your device (geolocation), in particular to inform you about content or offers that we believe are in line with your expectations or interests or to improve your experience on our mobile applications. In accordance with applicable law, geolocation functions may be disabled at any time in the system settings of your device.

 

 

5. PURPOSES ASSOCIATED WITH THE DEPOSIT OF COOKIES

 

Operation and optimization of navigation on our sites

 

  • Adaptation of the presentation of our sites to the display preferences of your terminal (language used, display resolution, operating system, etc.) during your visits, according to the hardware and software for viewing or reading that your terminal includes.
  • Memorization of information relating to a form that you have filled out on our site (registration or access to your account) or to products, services or information that you have chosen on our site (subscribed service, content consulted, purchase made, etc.);
  • Automatic connection to reserved or personal areas of our site, such as your account, using identifiers or data that you have previously entrusted to us.
  • Provision of sharing tools on social networks.
  • Management of our platforms and performance of internal technical operations in the context of problem solving, data analysis, testing, research, analysis, studies and surveys.
  • Implementation of security measures.
  • Quality measures to ensure that the display of our content is appropriate for your device.

 

 

Attendance and audience measurement

 

  • Establishment of statistics and volumes of attendance and use of the various elements composing our site (sections and content visited, routes) in order to improve the interest and ergonomics of our services.
  • Counting the total number of advertisements displayed by us on our advertising spaces, ranking and statistics.
  • Analysis of audiences based on the results of advertising campaigns.
  • Determination of interests and behaviors.
  • Improved customer/user knowledge for personalization purposes.

 

 

Personalization of advertisements on our sites and applications

 

  • Adapt the advertising spaces to the display preferences of your terminal (identification of advertisements, establishment of statistics and volumes of attendance and use of the various elements composing our site: sections and content visited, routes) in order to improve the interest and ergonomics of our services.
  • Adapt the advertisements displayed on your terminal when you browse our sites and applications to the technical characteristics of your device (1), your web browsing and cookies that you have previously accepted (2), your interests and uses (3), the data you have previously communicated to us (4), if applicable, the geographical location data of your terminal (5);
  • Recognize you to display personalized advertisements on social networks.
  • Measure the effectiveness of our advertising campaigns and service proposals.

 

 

Personalization of the reader journey

 

  • Customize some of the editorial content highlighted so that it corresponds to the supposed interests of the reader
  • Personalize the offers of products and services offered by APIZEE
  • Measure the effectiveness of our personalization services

 

 

6. DESCRIPTION OF THE COOKIES USED

 

A. Cookies strictly necessary for the operation of the Sites apizee.com apirtc.com, doc.apizee.com, cloud.apizee.com

 

These are cookies that are essential for browsing our site (such as session identifiers) that allow you to use the main features of the site and secure your connection. For example, they allow you to directly access areas reserved for you and personal to our site, using identifiers or data that you may have previously entrusted to us.

 

Without these cookies you will not be able to use the site normally and we therefore do not advise you to prevent their use or delete them.

 

These cookies are exclusively deposited by APIZEE.

 

Name Function
XSRF-TOKEN User ID apiRTC
previousServerId Session Id with apiRTC communication server
apizee_session Visitor session Id
apzContact Apizee Cat
wp-wpml_current_language Cookie to detect the language in which you are browsing

 

B. Functionality cookies

 

These cookies make it possible to optimize the operation of the sites.2

 

They also allow you to adapt the presentation of the site to the display preferences of your terminal during your visits. These cookies allow you to have a fluid and tailor-made navigation. Placing cookies on your device is the easiest and fastest way to personalize and improve your user experience. These cookies are deposited by APIZEE. They have a very short lifespan, for the majority (the time of the session), and up to thirteen months at most.

 

Name Function
apzContact Chat Apizee

 

If you have refused the implementation of cookies, you will not be able to benefit from the functionalities described in this paragraph.

 

ReCAPTCHA

 

We use the reCAPTCHA service of Google Inc. (Google) to protect form entries on your site (checkbox “Antispam”). This service is used to differentiate entries made by a human being from automated abuse. This involves sending the IP address and possibly other data required by Google for the reCAPTCHA service.

 

For this purpose, your data will be communicated to Google and used by their services. However, your IP address will be shortened beforehand by Google within member states of the European Union – or in other states that are part of the Agreement on the European Economic Area – and will thus be anonymous.

 

This service is provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google Ireland”). Google Ireland may transfer the data collected through reCAPTCHA to Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Thus, in exceptional cases, your full IP address will be transmitted to a Google server in the USA and subsequently shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCAPTCHA by your browser will not be merged with other Google data. This collection of data is subject to Google’s Privacy Policy.

 

The legal basis for the use of reCAPTCHA and the analysis of user behaviour on the website is Art. 6 para. 1 (f) GDPR. The legitimate interest pursued by APIZEE is to prevent automated programs from abusing its website. You have the right to object to this processing, at any time, for reasons related to your situation. To exercise this right regarding the use of reCAPTCHA, you can contact APIZEE as provided for in Article 8 of the Privacy Policy.

 

For more information about Google’s privacy policy, please visit: https://policies.google.com/privacy?hl=fr

 

By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

 

Google map

 

In order to display the maps for each visitor, we use the GoogleMap service which provides the interactive map engine used on this website. For this, Google will use a cookie to know how many times a card has been called on the site and by whom (via an anonymous IP address that does not contain your name).

 

 

C. Analytical/performance cookies

 

These are cookies that allow us to know the use and performance of thesite,to establish statistics, volumes of attendance and use of various elements (content visited, routes …) in order to improve the interest and ergonomics of our services (the pages or sections most often consulted, the most read articles, …).

 

Cookies are also used to count visitors to a page.

 

Name Category Purpose Lifespan Supplier
_gat Hearing measures Manages the flow of information queries with the third party 1 minute Google Analytics
_ga Hearing measures Distinguishes users 24 hours Google Analytics
_gid Hearing measures Distinguishes users 24 hours Google Analytics
visitor Hearing measures Distinguishes users Plezi
visit Hearing measures Distinguishes users 30 minutes Plezi

 

Due to the partners who implement these analytical cookies, transfers of personal data may be made to countries that are not members of the European Union, whose legislation on the protection of personal data differs from that of the European Union.

 

In this case, a precise and demanding framework, in line with the models adopted by the European Commission, as well as appropriate security measures, ensure the protection of the personal data transferred. Transfers of personal data made necessary shall take place under conditions and under guarantees to ensure the confidentiality and security of such data.

 

As such, we implement all appropriate technical and organisational measures to ensure the security of your personal data.

 

Refusing the implementation of such cookies or deleting them does not affect your navigation on the site but is likely to prevent us from ensuring the best quality of services that we wish to offer to our visitors.

 

 

GOOGLE ANALYTICS

 

After obtaining your consent, the website visited uses Google Analytics, a Web analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA: “Google”). Google’s Confidentiality olitic Pis available at the following address: https://policies.google.com/privacy?hl=fr-CA

 

On our websites, IP anonymization has been activated for this function. The IP address of Google users from member states of the European Union or any other country that has entered into the Agreement on the European Economic Area will be shortened. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and will subsequently be shortened on it. Google will use this information on behalf of APIZEE for the purpose of evaluating the website, compiling reports on its activity, and providing APIZEE with other services relating to website activity and internet usage.

 

Google will not associate the IP addresses transferred as part of Google Analytics with any other data used by Google. For more information, please visit the following page: https://support.google.com/analytics/answer/6004245?hl=fr.

 

The legal basis for the use of Google Analytics is your consent (Article 6(1)(a) GDPR). Google Analytics will only be activated if you expressly authorize it. If this is the case, you can then disable Google Analytics at any time by changing the settings of your cookies below Google Analytics can also be disabled by downloading and installing a browser module available at the following address: http://tools.google.com/dlpage/gaoptout?hl=fr.

 

The legal basis for the further processing of data collected via Google Analytics, including their use, analysis and storage, is Article 6 (1) (f) GDPR. The legitimate interest pursued by APIZEE is the improvement and optimization of the website and its advertising strategy for the benefit of its visitors.

 

You have the right to object, at any time, for reasons related to your particular situation, to such processing. To exercise this right, you can disable the use of tracking cookies in the tracking settings below.

 

 

PLEZI

 

Cookies from PLEZI® may also be placed for the purpose of automating marketing actions, managing the publication of content and publishing forms: you are asked for consent to the submission of forms for the collection of your personal information.

 

PLEZI®’s privacy policy is available at the following address: https://www.plezi.co/fr/mentions-legales

 

 

D. Sharing cookies (social links)

 

We may include on the Sites visited, computer applications from third parties, which allow you to share content from our Sites with other people or to let them know your consultation or your opinion about content on our Sites.

 

Our sites can thus contain sharing links to Facebook, Twitter, LinkedIn, YouTube… and other similar social networks, which allow you to share content from our sites with others. When you use these sharing buttons, a third-party cookie from the relevant social network is installed. If you are connected to the social network while browsing our sites, the sharing buttons make it possible to link the content consulted to your user account.

 

If you have refused the implementation of cookies, you will have to authenticate yourself during each sharing operation to the network(s) concerned.

 

The social network providing such an application button is likely to identify you through this button, even if you have not used this button during your consultation of our Site. Indeed, this type of application button may allow the social network concerned to track your navigation on our Site, the sole fact that your account to the social network concerned was activated on your terminal (open session) during your navigation on our Site.

 

We invite you to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, in particular advertising, of the browsing information they may collect through these application buttons. The cookie policies of the social networks concerned are accessible below:

 

  • Facebook : https://fr-fr.facebook.com/policies/cookies/
  • Twitter: https://twitter.com/fr/privacy
  • LinkedIn : https://www.linkedin.com/legal/privacy-policy?_l=fr_FR
  • Youtube : https://policies.google.com/technologies/cookies?hl=fr

 

These protection policies must in particular allow you to exercise your choices with these social networks, in particular by setting up your accounts for the use of each of these networks.

 

 

E. Navigation data and advertising cookies

 

As part of your navigation on all the pages of our site, APIZEE may process your navigation data and / or use advertising cookies in order to be able to offer you the most relevant advertisements possible, adapted to your interests. These advertisements may be displayed on our site, both on publicly accessible pages and on those on which you have logged in as a member or customer. They may also be displayed on other sites that you may browse.

 

The relevance of the advertising content displayed on your terminal can also be achieved, thanks to the technology of one of our partners, by associating the navigation information of your terminal on our site with the data you provided to us during your registration or your access to one of our services.

 

The refusal of these advertising cookies has no impact on the use of our site.

 

However, refusing them may not result in the cessation of advertising on our site or on the Internet, which would then no longer be adapted to your interests. This will only have the effect of displaying an advertisement that does not take into account your interests or preferences.
These cookies are mostly third-party cookies and depend mainly on advertising networks. They come from companies such as: Google Remarketing, Google AdWords, Google Analytics.

 

 

GOOGLE REMARKETING

 

After obtaining your consent, the website visited uses Google Remarketing technology, a Google service. This technology allows users to benefit from targeted ads that depend on the content previously viewed in Google’s ad network. In particular, Google Remarketing allows us to use your navigation on this website to offer you targeted ads when you visit other websites in the Google network.

 

The legal basis for the use of Google Remarketing is your consent (Article 6(1)(a) GDPR). We will only use Google Remarketing if you expressly authorize it. If this is the case, you can then disable Google Remarketing at any time by changing your cookie settings below. Google Remarketing can also be deactivated by changing the settings at http://www.google.com/settings/ads.

 

The legal basis for the further processing of data collected in the context of Google Remarketing is Article 6 (1) (f) GDPR. This marketing approach has a legitimate interest for APIZEE which can thus improve the relevance of the advertisements displayed.

 

You have the right to object, at any time, for reasons related to your situation, to such processing. To exercise this right, you can disable the use of tracking cookies in the tracking settings below.

 

If you use this website while logged into your Google Account and you have chosen to allow Google to link your browsing history to your Google Account and use this information to personalize ads, Google will link the information collected through Google Analytics to your Google Account data. Google will use the information collected for cross-device marketing purposes. This means that after using this website on one device, our ads may be displayed when you browse on another device. On this website, Google collects data related to the use of a Google account, but this data does not allow APIZEE to draw any conclusions about the identity of the users of the Google accounts.

 

Information on the collection and use of data by Google can be found at https://policies.google.com/privacy?hl=fr.

 

Google Account users can control their advertising experience and change their Google Account settings for personalized ads at any time.

 

 

GOOGLE DOUBLECLICK

 

After obtaining your consent, the website visited also uses the DoubleClick by Google service. DoubleClick by Google uses cookies to provide site visitors with relevant advertisements. An identification cookie is assigned to your browser in order to keep track of the advertisements already displayed on it. The DoubleClick cookie allows Google and partner websites to display advertisements based on previous visits to this site or third-party sites. Similarly, the identification cookie allows the DoubleClick cookie to track advertising conversions, such as when a user views a DoubleClick advertisement and then visits the advertiser’s website using the same browser.

 

The legal basis for the use of the DoubleClick cookie is your consent (Article 6(1)(a) GDPR). We will only use DoubleClick if you expressly authorize it. If this is the case, you can then disable DoubleClick at any time by changing your cookie settings below. The DoubleClick cookie can also be disabled by installing the DoubleClick browser plug-in available at the following address: https://support.google.com/ads/answer/7395996?hl=fr or by changing the settings on the following website: https://www.google.com/settings/ads.

 

The legal basis for the further processing of the data collected via the DoubleClick cookie is Article 6 (1) (f) GDPR. This marketing approach has a legitimate interest for APIZEE which can thus improve the relevance of the advertisements displayed.

 

You have the right to object, at any time, for reasons related to your situation, to such processing. To exercise this right, you can disable the use of tracking cookies in the tracking settings below.

 

 

7. YOUR RIGHTS TO ACCEPT AND MANAGE COOKIES

 

The registration of a cookie on your browser terminal is subject to your will. You have different ways to manage the implementation of cookies: you can at any time modify your choices regarding the acceptance or refusal of cookies placed on your terminal, either on your browser or online with different operators.

 

You can at any time choose to disable the implementation of cookies or delete those that have already been installed on your computer, tablet or smartphone, systematically once and for all.

 

In order to manage cookies as close as possible to your wishes, we invite you to configure your browser taking into account the purpose of cookies. We remind you that the setting is likely to modify your conditions of access to our services requiring the use of cookies.

 

In addition, if your terminal is used by several people and when the same terminal has several browser software, we cannot be sure that the services and advertisements intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal.

 

How do you exercise your choices?

  • Make your choices from the cookie setting tool

 

APIZEE provides you with a simple tool that allows you to configure the deposit of cookies according to their category: “social networks” cookies, audience measurement cookies, advertising cookies, etc.

 

The choices you make through this tool will only be valid as part of your navigation on the APIZEE website.

 

To use this tool, click on the “Cookies” banner on all pages of our sites.

 

You can also express your choices regarding cookies on your computer’s browser software or on online sites. In these two cases, your choices will apply to all your Internet browsing and not only to the APIZEE site.

 

 

  • Make your choices on your browser

 

You can set your browser to offer you the option of accepting or rejecting cookies from time to time, before a cookie is stored, or to systematically accept or reject the storage of cookies in your terminal.

 

We warn you that any setting on your browser software concerning the refusal of technical and functional cookies may alter your browsing comfort on our websites, or even prevent the use of some of our services requiring the use of these same cookies.

 

If necessary, we decline all responsibility for the consequences related to the degraded functioning of our websites and services resulting from the impossibility for us to save or consult the cookies necessary for their operation and that you would have refused or deleted.

 

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes regarding cookies.

 

Microsoft Internet Explorer http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Microsoft Edge https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Apple Safari http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
Google Chrome http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Mozilla Firefox https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Opera http://help.opera.com/Windows/10.20/fr/cookies.html
Cookies Flash de Adobe Flash Player Adobe Flash Player is a computer application that allows the rapid development of dynamic content using Flash computer language. Flash (and apps of the same type) memorizes the settings, preferences and use of such content using cookie-like technology. However, Adobe Flash Player manages this information and your choices through a different interface than your navigation software provides. Since your device is likely to view content developed with Flash language, we invite you to access your Flash cookie management tools directly from the site http://www.adobe.com/fr

 

  • “Do not track”

 

You can also set your browser to send a code telling websites that you do not want to be tracked (“Do not track” option).

 

Microsoft Internet Explorer http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie = ie-11
Microsoft Edge https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Apple Safari http://support.apple.com/kb/PH11952
Google Chrome https ://support.google.com/chrome/answer/114836
Mozilla Firefox https ://support.mozilla.org/fr/kb/comment-activer-option-ne-pas-pister
Opera http://help.opera.com/Windows/12.10/fr/notrack.html
  • Make your choice online
  • For audience measurement cookies and analytical cookies

 

Analytical cookies allow us to obtain anonymous statistics of use of our site in order to optimize it and detect any malfunctions. They are deposited on our sites and applications by Google Analytics companies.

 

If you do not want our sites and services to store cookies in your browser for audience measurement purposes, you can click on the following links where you will find additional information:

 

Cookies Google Analytics https ://tools.google.com/dlpage/gaoptout
    For “Social Networks” cookies

 

We use several sharing buttons on our site.

 

Facebook https ://www.facebook.com/help/cookies/

Twitter

 

https ://support.twitter.com/articles/20170518-utilisation-des-cookies-et-des-technologies-similaires-par-twitter
LinkedIn https ://www.linkedin.com/legal/cookie-policy?_l=fr_FR

 

Turning off these cookies prevents any interaction with social networks.

 

  • For advertising cookies

 

Finally, some cookies are deposited by third-party providers for personalized advertising. You can also click on the following links to learn more about their practices and exercise your choices:

Google Ad Manager https://www.google.com/settings/u/0/ads/authenticated
Google Doubleclick https ://www.google.com/settings/u/0/ads/authenticated

 

– Learn more about interest-based targeting

 

A propos de la publicité comportementale

 

You also have the possibility to connect to the http://youronlinechoices.com site, proposed by the digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. This European platform is shared by hundreds of advertising professionals on the Internet and is a centralized interface allowing you to express your refusal or acceptance of the cookies used by these companies to adapt to your browsing information the advertisements that may be displayed on your terminal: http://www.youronlinechoices.com/fr/controler-ses-cookies/

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