Author: Carolina Brando

[vc_row anchor="business-hours"][vc_column][vc_empty_space][vc_text_separator title="Business hours" title_align="separator_align_left" style="dotted"][vc_empty_space][vc_column_text]Apizee guarantees a support service from monday to friday, excluding French national holidays. From 9am to 12pm and from 14pm to 18pm (CET - Central European Time)[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_text_separator title="Apizee Support Team" title_align="separator_align_left" style="dotted"][vc_empty_space][vc_column_text]Apizee team in charge of customer support, based in France in the same premises as the R&D teams. The Support Team is accessible during support ranges, by email, chat or...

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[vc_row][vc_column][vc_empty_space][vc_column_text]During a video or audio session, each user needs to both publish (upload their stream), and subscribe (download streams from the other users).   Our ApiRTC users are only charged for subscribed minutes (we don’t charge for published minutes).   The total number of subscribed minutes depends on the use case. The table below can help you to calculate the total number of subscribed minutes (when all participants are...

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