[vc_row][vc_column][vc_empty_space][vc_column_text]The minutes counted for any ApiRTC session corresponds to the time a user participates in a session, regardless of the number of streams subscribed.   A session is counted from the moment there is a subscribed or published stream.   Please note that our billing system rounds up to the nearest minute.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][ninja_tables id="3856"][/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]*Recording time is not billed but requires storage capacity. To avoid additional storage charges, we recommend regularly...

[vc_row anchor="business-hours"][vc_column][vc_empty_space][vc_text_separator title="Business hours" title_align="separator_align_left" style="dotted"][vc_empty_space][vc_column_text]Apizee guarantees a support service from monday to friday, excluding French national holidays. From 9am to 12pm and from 14pm to 18pm (CET - Central European Time)[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_text_separator title="Apizee Support Team" title_align="separator_align_left" style="dotted"][vc_empty_space][vc_column_text]Apizee team in charge of customer support, based in France in the same premises as the R&D teams. The Support Team is accessible during support ranges, by email, chat or...